From the first inquiry to the continuous DIN 912 Titanium Grade 2 repurchase, see how Xi'an Linhui Import & Export Co., Ltd. conquers the high-end manufacturing market with the strength of “titanium”!

The story began with careless internet browsing. Our Russian customer stumbled upon our company's website in the vast world of the Internet and became very interested in our titanium fasteners. With curiosity and anticipation, the customer took the initiative to send an e-mail asking for the price of several specifications of titanium fasteners. After receiving the email, we knew it was an important communication opportunity, and we quickly organized a professional team to give a detailed and reasonable quotation as fast as possible. After completing four consecutive orders, the customer placed an additional order for DIN 912 Titanium Grade 2 series products this month, confirming their absolute trust in our products and services with continued repurchases.

Ice-breaking moment: Professional quotation wins the key admission ticket

“When we received the first inquiry from the customer, we set up a special service team within 15 minutes,” recalls Lucia, Manager of the International Business Department. In the face of the customer's demand for precise inquiries for DIN 912 Titanium Grade 2 and other specifications, the technical team compared the parameters of the Russian standard and the European standard overnight, and the marketing department synchronously accessed the Russian customs data in the past three years and finally submitted a quotation not only containing accurate FOB/CIF solutions but also attached a customized “corrosion prevention solutions for titanium alloy parts”, which made the customer decide to open up the whole year's purchasing list at once for this professionalism.

In-depth cooperation: the quality code behind the four times re-purchase of DIN 912 Titanium Grade 2

1. Precise quality control: 100% of the products have passed ISO 898-1 standard testing, and the salt spray test has exceeded 1,200 hours.

2. Agile delivery: establish an exclusive logistics channel in Russia, and shorten the average delivery cycle to 18 days.

3. Technical escort: Equipped with a Russian and English bilingual technical team, providing 24-hour online parameter consulting service.

4. Value upgrade: free upgrade of surface passivation treatment process for special working conditions of customer's equipment.

It is this “technology + service” double guarantee so that the customer in the fourth procurement initiative: “Please refer to the previous three technical standards, we are completely assured of your DIN 912 Titanium Grade 2 quality.

Industry Benchmark: DIN 912 Titanium Grade 2 Series Achieves Another Great Result

The star product of this procurement - DIN 912 Ti Grade 2 hexagon socket head cap screws, with its breakthrough performance:
Tensile strength of more than 500 MPa
The Density of only 60% of steel parts
Passed -50℃~300℃ extreme temperature test
Have become the specified connectors for Russian oil and gas equipment, aerospace, and other high-end manufacturing fields. With our original anti-loosening tooth pattern design, customer feedback equipment failure rate decreased by 37% year-on-year.

Customer Testimonial:

“After cooperating with Xi'an Linhui Import & Export Co., Ltd, we have optimized our purchasing cost by 15%, but the product yield rate has increased by 2 percentage points. They are not only a DIN 912 Titanium Grade 2 supplier, but also a trustworthy technology partner.” -- Alexei Petrov, Purchasing Director

Summarize:

Four orders of DIN 912 Titanium Grade 2 is an accumulation of trust and a testimony of quality. We are well aware that every choice of our customers is a trust to us. In the future, we will continue to uphold the “quality-oriented, customer first” concept, and constantly improve the quality of products and services, to provide customers around the world with better titanium fastener products. If you are also looking for reliable titanium fastener suppliers, why not choose us to start your quality journey and create brilliance together? Email: linhui@lhtitanium.com